June 19 2018
The Mirage, Las Vegas, NV

Becky Ploeger

Vice President of Sales & Strategy
USAA

Becky Ploeger is the Vice President of Contact Centers at Express Scripts.  Previously she was a VP and Kohl’s Department Stores overseeing customer service and sales contacts via phone, email and chat for all digital channels including Kohls.com, mobile, tablet, Yes2You loyalty program and the digital in-store experiences. 
She lives in Milwaukee, Wisconsin with her husband and four children, and holds a BBA in Information Systems and Management from the University of Cincinnati.