The Customer Contact Leader of the Year is bestowed upon the executive that has led their customer contact operation by significantly increasing both customer and agent experience as a result of their ability to:
- Utilize technology and drive innovation
- Drive operational excellence and continuous improvement
- Demonstrate fiscal responsibility
- Master executive and internal communication
The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. The awards are dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions.
Enter your information to view and download the awards applications, find out more information on applying and important deadlines!
For more information, please reach out to us at firstname.lastname@example.org.